If you are an Axis Bank credit card customer, you can reach out to the bank’s customer care quickly in case of any query or requirement. The bank offers various methods through which you can get your concerns resolved based on your preferences.
Note: It is essential to take immediate action in the event of a lost or stolen credit card to avoid being held liable for unauthorised transactions.
Note: This helpline is dedicated only for the rural and agricultural sectors to address their concerns on urgent matters.
2. Email support
In case you prefer a written communication, you can reach out to the customer care via writing an email. It is important to note that while sending an email you must mention your account and other necessary details so that your concern can be taken care of on an urgent basis.
3. Grievance redressal form
If the response from the Axis Bank customer care is not satisfactory, you can take it to the nodal officer. To submit the grievance redressal form online, visit the official Axis Bank website and then fill up the form or you can download the form and send it to the designated address.
Grievance Redressal Officer:
Mr. Ashish Rajput
Designation: Assistant Vice President
Address: Axis Bank Ltd, NPC1, 5th Floor, “Gigaplex”, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai-400708
Contact No: 08061865200
Email: nodal.officer@axisbank.com
In conclusion, credit cards can make you form a habit of overspending, hence, make sure that you do not spend it unnecessarily. In case you find an unauthorised transaction or any discrepancy in your credit card bill, make sure that you seek assistance from customer service as even a single missed EMI repayment will damage your credit score.
(Note: Using a credit card carries its own set of risks)
